PkBigmarket is an online e-commerce platform to deliver groceries to your doorstep
with the help of personalized shoppers. PkBigmarket facilitates to place grocery orders
through the mobile app on both Android, iOs .
It’s so easy!
Using PkBigmarket app, add your favorite items to the cart, choose a delivery location, and place your order.
What are you waiting for? Start shopping now!
Want to know if PkBigmarket delivers in your area?
Open the app, choose a delivery address, you will get a pop-up if your area is not covered.
It’s too simple!
Select the plus sign next to the item you want to be delivered to add the item to your cart. You can also click the item to see a more detailed item description, and then select the plus sign to add it to the cart. When an item is in your cart, you will see a tag appear next to the item that says 1 in the cart.
No! There is no minimum order amount. However, we cheer you to shop more to save more!
It's super simple! The price you see in the PkBigmarket app is the price you pay
We partner with multiple Sippliers, and each Sippliers might sell the same product at different prices. Since the market prices keep changing in the FMCG industry, there is a possibility of slight price differences, especially for fruits and vegetables.
No! You can order as much as you want!
No, you can't! Coming Soon. Please visit www.pkbigmarket.com to place your order through laptop or desktop.
|Order Value||Delivery Charge|
|Rs.1 - Rs.1000||Rs.20|
|> Rs.1000 and above||Rs.10|
Yes! We will shop for and deliver your groceries with the same care that you would. Special attention is paid to items that need to be kept cold or warm. PkBigmarket Shoppers will make sure to get them to you quickly and safely!
Absolutely! We love that our members are so giving. You can send groceries to anyone as long as they're in the coverage area
We currently deliver within 15 km radius of all the areas in Udaipur.
We will be soon expanding to other cities.
Your shopper will contact you to see if you would like a substitute item!
We deliver 7 days a week with the exception of certain holidays. If the stores are open, we will deliver to you!
Your shopper can help you with this! You can call us and let the shopper know what you like to add. The shopper then updates the cart and gets the items for you.
After you place the order, select my orders from the profile, you can track your order here.
If you have not yet selected ‘Checkout’:
Select ‘Empty Cart’ to empty your cart.
You can place a grocery order anytime at your convenience. Deliveries can be scheduled for a two-hour window.
Please do not schedule a delivery during a time window in which no one is home to receive the delivery. If no one is home at the time we deliver your groceries, we will call your mobile phone to ask for options on how to complete the delivery. Should this occur, any perishable items in your order could be damaged, so please make sure someone is available to receive the order
You can view the receipt of your order in the order history in app.
Oh no! We’re sorry to hear that you had issues with your order. Please contact our support team immediately with the following
1. Order number
2. Damaged Item description
3. Photographic evidence
You can contact our support team for any queries related to cancellation.
We currently accept all major Indian credit and debit cards. We also support cash on delivery in specific areas.
The final charged amount will always reflect the cost of the items that you receive. There are several reasons that this charge could be more or less than the original total at checkout. We are working on the differences to make it convenient for you. If you find any such cases, feel free to contact us for support.
To receive a GST bill, you can reach out to our customer support team. Once the request is received, the GST bill will be mailed to the e-mail ID provided by you.
Note: GST inclusive Bills collected from vendors will only be sent. The price paid in PkBigmarket may slightly vary from in store vendor prices, as it includes the operation costs involved in processing the order. For more details on this, please refer to the FAQ section relating 'How prices are determined?'.
If you have forgotten your password, you can reset your password using the PkBigmarket app.
In PkBigmarket app, select my profile from the menu and edit email ID.
Once you click checkout button, you get an option to choose your new address.
For both the iPhone and the Android phones, check the following:
1. Verify that your phone has been updated to the latest version of its operating system.
2. Verify that your PkBigmarket app has been updated to the latest version.
3. If both your phone’s operating system and your PkBigmarket app has the latest version, then try closing the app.
On the iPhone, press the ‘Home’ button twice. The phone displays all the open apps. Swipe the open app towards the top of the phone. To exit this feature, select the ‘Home’ button once or tap on the Home Screen.
On the Android phone, select the ‘Recent Apps’ icon or press and hold the ‘Home’ button until the Recent Apps list appears. Swipe the open app towards the right of the phone. To exit this feature, select the ‘Recent Apps’ icon again.
4. Try to open your PkBigmarket app again. If the app still does not work, then try turning off the phone completely and turning it back on. On the iPhone, Power Off, press and hold the ‘Sleep/Wake’ button (the thin rectangle button) until the option ‘slide to power off’ appears. Slide the power button to the right and wait while the phone turns off. Then turn the phone back on by holding the ‘Sleep/Wake’ button. On the iPhone, Soft Reset, press and hold the ‘Sleep/Wake’ button (the thin rectangle button) and the ‘Home’ button at the same time for at least 10 seconds until the Apple logo appears. Let go of both buttons. The phone will continue through the usual process of starting up. On the Android phone, press and hold the ‘Power’ button until the ‘Device Options’ appear. Select ‘Power Off’. The phone will shut down. Then turn the phone back on by holding the ‘Power’ button.
5. Try to open your PkBigmarket app again. If the app still does not work, then try reinstalling the app. On the iPhone, select and hold the PkBigmarket app until a small ‘x’ appears on the upper left corner. Select the ‘x’. When the confirmation window appears, select ‘Delete’. The app will disappear from the Home Screen. Select the ‘Home’ button to exit from the feature. Then go to the app store to select the PkBigmarket app to install it again. On the Android phone, open the ‘Settings’ app. Select ‘Applications. Select ‘Application Manager. Select the PkBigmarket app. Select ‘Uninstall’. When the confirmation window appears, select ‘OK’. The app will disappear. Then go to the Google Play store to select the PkBigmarket app to install it again.
6. Once your PkBigmarket app has been installed, try to open your PkBigmarket app again. If the app still does not work, please contact us.